Buying online has become a future investment and for many as a habit. However, it is a land with its peculiarities and you need to be careful, especially if you do not have much experience buying online. What are the things not to do if you are committed to go shopping through an application from mobile / tablet or a Web browser?
The CEO of Current Market, Rafael Torres, talks about these blunders.“Although buying online every day is easier and safer, even the most experienced in eCommerce mistakes may regret later.”
They are easily preventable and forgetfulness own stores, as far as possible, should help minimize, since a bad experience, but we possibly attributable to trade can mean losing that customer forever
According to him, the big mistakes are actually “easily avoidable confusions and own stores, as far as possible, should help minimize, since a bad experience, but we possibly attributable to trade can mean losing that client forever”.
These 9 tips will help you not have trouble when you purchase a product on a web page:
1 – I did not consider shipping costs: Do not be fooled by attractive price of a product. It is vital to see the shipping, since there can be the trick and the real price of the product.
2 – Do not pile my orders: It is better to gather all orders into one for the shipping charges are set and we do not charge separately expenses. We must act with planning and avoid impulse buying.
Read also: How the mobile revolution is changing the way we buy in shops and stores
3 – Then I found cheaper elsewhere: The rush is always bad advisers. Much as a web us is pressing to buy and with their last minutes, we should be careful to look at the competition to compare prices before venturing to make click.
4 – The product is not as expected: The photos all products look great. However, we must ensure that in addition to being photogenic are buying what fits our needs. A careful analysis of the dimensions, specifications and other elements included in the web will be essential. When it comes to clothes or shoes, we must caution. Each manufacturer is a world within sizes and cuts, so the chances of erring buying a garment that you have not tried before are real
5 – I am not right: When it comes to clothing or footwear, precautions should be maximized. Each manufacturer is a world within sizes and cuts, so the chances of erring buying a garment that you have not tried before they are real. It is advisable to buy those brands with which we are most familiar or look at the size chart and equivalences that often accompany such products.
6 – It is not the latest model: The Internet is an excellent platform to acquire very good price products that are about to or have just been replaced by new versions or models. But if you are not specifically looking for such opportunities, the buyer can be a huge disappointment. You make sure that the reference and model exactly match what we buy.
7 – Now I cannot return: According to the General Law for the Protection of Consumers and Users, the right of withdrawal (the power of consumers to rescind the purchase contract or doing online remotely, without justification) is 14 calendar days, and not 7 business days earlier-existed. Therefore, in such cases the consumer can use the well for a year and return just before the time runs out without worrying that, say the case is spent with use. The seller is obliged to return 100% of the money over the shipping within 14 days.
Read also: How to save money while shopping?
8 – I cannot pay the way that suits me, find the product of our dreams, we are convinced the price and conditions, but when the transaction is completed we find that the store does not accept payment through our preference. Before having to remove the stops to keep the purchase, trying to adjust to an unsafe or unsuitable for us method, we check which systems the store in question accepts.
9 – I did not notice at the time of shipment: The days pass and the order do not arrive and meanwhile, we nervous because maybe we wanted for a gift and the date pounces. Before blaming the online store, maybe we should have looked at the section “estimated shipping times” so that, if not convinces us, opt for a faster store.
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